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Operations Centre

Bahrain Customs operations across all border points are coordinated and monitored from our hi-tech purpose built Customs Operations Centre (C.O.C). The centre is fully equipped to provide a rapid response to any situations arising which may pose a risk to the security of the Kingdom of Bahrain.

The centre is equipped with and linked to the latest advanced surveillance and communications equipment. Using high speed network links, the COC can monitor and control operations 24/7, 365 days a year.

With modern surveillance sensors, video cameras, scanning and imaging technology, threats and risks across all border points can be proactively identified and managed from the Operations Center.


The operations centre is tasked with:

  • Monitoring the daily operations throughout all customs border points
  • Providing security support through surveillance of important customs border points
  • Providing a real-time link to other security agencies and institutions
  • Acting as a coordination centre in times of crises and disasters
  • Responding to emergency situations arising at any customs border point
  • Providing a confidential hotline and following up on information on illegal activities provided by the public
  • Recommending and implementing improvements to operational efficiency