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Complaints Policy

We at Bahrain Customs are committed to provided a quality service to all of our customers. It is one of our core objectives to meet and try to exceed our customer’s expectations.

We realize that from time to time lapses may occur in the quality of our service and that our customers have the right to complain. We view these complaints as an opportunity to gain valuable feedback and improve our services.

We aim to address all complaints responsibly and in an efficient, effective, confidential and fair manner.

You may submit your complaints and feedback using the complaints form below:


Name :
Email :
Service : *
Reason : *
Subject : *
Details : *
Enter Security Code : *

* Fields are required
Alternatively
Email your complaints directly to:      
Call our Customer service Centre:      +973 17359 666
Fax our Customer service Centre:      +973 17359 995